Dealing with Frauds and Scams

Chat with HDFC Bank through their official Facebook Page Almost an month to end and till yet there are just talks with the bank customer care and people who handle HDFC official page. It is quiet sad to find that such an high tech banks take so long time to settle a dispute. Here I got a final answer after speaking on the customer care than anyhow I have to pay the dispute amount. And later when bank finds that this is some kind of issue they will revert the money back. Which I think will never happen. Such slow and poor solutions has really upset my views on HDFC. I am using the service from long time. I was having a Current and Saving account in the bank. I opened the Current A/c for my business work due to too much transaction. Later on I closed it as I am not really sure that this bank can handle such tiny issues. I also make payments various online international site. If somehow there is a issue with transaction or any problem, then I have to approach police, because from no a

There is a Delhi based company which has sites like comboshopping.in, dealsforholidays.com, etc. They sell some kind of travel packages. Now these people might have call centers where people call from a different number. And this numbers are not recorded in Truecaller. If you are getting any of fake calls then never ever attempt or agree on anything. Even if HDFC Bank officially calls you and offer you some product or services tell them to send you a written letter or an email regarding the product/service with contact details of a person. If you allow or accept a request on phone then HDFC Bank is not going to give you refund. These banks promise smooth operation and effective customer care support. But when there is really a problem they just behave weirdly. Because I am the victim and till yet I am not getting any answer. Instead of stopping companies like Divine Technologies, bank charges their consumers. They do not have any liability or responsibility either to guide or stop

Well I had done the best from my end to contact HDFC bank professionals for a solution on this issue. What I get is automated replies from the credit card dept. A final mail I got from the bank is they are unable to do anything on the same. I have to contact legal authorities for the same. That means any financial institution is not responsible or does not care if there is any ongoing fraud or scam on their name. All you have to do is contact the police authority for the same. I had launched a complained long back and still there is no help. Such a slow process. I clearly asked one more thing to HDFC bank that in future if someone else got the same issue what will do you to prevent that. As usual no replay. I also contacted RBI banking ombudsman for a bit guidance where I got a answer that Devine Technology being a non-banking finance company so there is nothing they can do. I just asked for guidance and what I get is an option to go in court and seek justice. And we all know how